Family portal: centre directory, mobile check-in and unified account
How the tutors' portal cuts reception queues: venues, enrolment, check-in, history and GDPR rights in one web app.
Many venues serve two audiences: families every weekend and the front-desk team. Mixing them on paper, WhatsApp or a shared spreadsheet creates queues and duplicate data. LudoSAFE splits the experience into two portals: families and operators.
What families see
After creating an account, tutors access a centre directory with venue-specific actions:
- Venue info (hours, indicative prices, directions).
- Child enrolment and consents.
- Mobile check-in before reaching reception.
- Birthday bookings (if enabled for that site).
All from app.ludosafe.com, with no extra app install.
Mobile check-in + desk validation
- Family checks in on mobile → visit pending validation.
- Reception confirms wristband and prepayment.
- Visit goes live on the panel in real time.
Ten families in parallel on mobile; one operator validating in seconds. See features and how it works.
Account, history and GDPR
The portal is self-service: child data, authorized adults, visit history, rights requests and alert preferences. Aligns with compliance.
Conclusion
A well-configured family portal does not replace reception — it lightens it.
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