Privacy policy

1. Data controller (this website)

• Controller: Norberto Ariel Fernandez Pereira y Alvarez (FastCore Services Platform)
• Tax ID: 60129843T
• Address: C/Dodge 4, P.I. 7º B, 28041 Madrid, España
• Privacy email: info@fcore.es
• LudoSAFE contact: hola@ludosafe.com

2. Data we collect on ludosafe.com

The demo request form only collects contact details of the business representative (an adult): name, email, phone, business name and number of sites. We do not ask for children — Ts personal data on this website.

When you browse, we may process technical data (IP address, browser type, language, pages visited) and, if you consent, aggregated analytics. If you accept analytics cookies, the form may load Google reCAPTCHA to prevent spam.

• Contact and identification data of the demo requester.
• Site usage data (technical cookies and, with consent, analytics).
• Security and log data (logs, form submission attempts, reCAPTCHA token when applicable).

3. Purposes and legal bases

• Handling your demo request and contacting you: pre-contractual measures or legitimate interest in responding to commercial enquiries.
• Keeping the site secure and preventing abuse: legitimate interest and, where applicable, legal obligation.
• Measuring aggregated site use (only with consent): data subject — Ts consent.
• Complying with legal obligations applicable to the site owner.

4. Retention periods

Demo requests are kept as long as needed to manage the commercial relationship and thereafter for limitation periods. Technical logs are kept for a limited security-related period.

Cookie preferences are stored on your device as described in the cookie policy.

5. Recipients and processors

We may share data with providers that supply strictly necessary services (hosting, email, analytics if accepted, Google for reCAPTCHA if accepted), under data processing agreements where required.

We do not sell personal data to third parties.

6. International transfers

If a provider (e.g. Google LLC for reCAPTCHA or analytics) processes data outside the European Economic Area, GDPR safeguards apply (standard contractual clauses or other recognised measures).

7. Children and data in the LudoSAFE product

This website is not intended to collect children — Ts data. Do not submit children — Ts data via the demo form.

LudoSAFE helps play centres and toy libraries run their operations (family registration, access control with numbered wristbands, time-based and extra charges, pickup alerts to families, statistics dashboard and multi-site management). When a centre uses LudoSAFE, the operator decides which children — Ts data are necessary and must inform families, obtain applicable legal bases and consents (GDPR and LOPDGDD) and honour data subject rights.

FastCore designs the product with data minimisation, versioned consent records and protection of sensitive information (encryption in transit and at rest, role-based access), according to the contracted setup. Operational details in the SaaS are documented in each client agreement.

8. Your rights

You may exercise access, rectification, erasure, objection, restriction and portability, and withdraw consent where processing is based on it, by writing to

• info@fcore.es (subject: LudoSAFE privacy)
• You may also lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) if you believe your rights have not been addressed.

9. Security

We apply reasonable technical and organisational measures to protect data against unauthorised access, loss or alteration. No system is perfect; if you notice an issue related to this site, please contact us.

10. Changes to this policy

We may update this text to reflect legal or site changes. The current version is published on this page with the update date.