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Operations2 min

Excel vs software for indoor play centres: an honest comparison

When a spreadsheet is enough and when volume, GDPR and Saturday rush force a change.

Excel is free and flexible — that is why most centres start there. The question is not “is Excel bad?” but “can Excel carry my volume and duty of care for children?”

Where Excel is still reasonable

  • Early stage, under ~30 families a day.
  • One shift, one person on the desk.
  • Minimal data and no formal traceability requirement.

Where Excel breaks

SymptomConsequence
Several copies of the same sheetContradictory data
Manual charge calculationTill gaps
No family historyHard GDPR responses
“We’ll remind them” pickupsExit queues

Related: management without Excel.

What purpose-built software adds

  • One record per family and child.
  • Wristband, time and payment in one thread.
  • Automatic alerts with send logs.
  • Consents and roles for inspections.

LudoSAFE does not replace your external accountant; it replaces the shift notebook and Saturday macros.

Gradual migration

  1. Week 1: signups and wristbands only in software.
  2. Week 2: payment and visit closeout.
  3. Week 3: automatic alerts and family portal.

Conclusion

Excel is phase zero. When Saturday overwhelms you, software is an investment in staff time and defensibility.


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